Lionheart SMS Terms and Conditions

1. Agreement to Receive Text Messages
By opting into our SMS messaging service, you expressly consent to receive automated text messages from our treatment center. These messages may pertain to your treatment and related services. The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

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2. Types of Messages
The messages you can expect to receive include, but are not limited to:

• Responses to inquiries

• Appointment reminders

• Account notifications

• Important announcements and updates

• Special promotions and updates

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3. Messaging Frequency
Messaging frequency may vary based on your interactions with our services. We will communicate via text message as necessary, based on your requests and the nature of the services we provide. For example, you may receive up to 10 SMS messages per week related to your appointments/billing, etc.

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4. Message and Data Rates
Please be advised that message and data rates may apply. You are responsible for any fees charged by your mobile carrier for receiving text messages.

 

1. ​You may opt-in to receive SMS messages from Lionheart Wellness & Recovery in the following ways:

• By submitting an online form

 

5. Opt-Out Instructions
You have the right to opt out of receiving SMS communications at any time. To do so, please text STOP to the number from which you received the messages. Upon successfully opting out, you will no longer receive messages from us unless you re-subscribe.

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6. Assistance
For assistance or further inquiries, please email info@lionheart.support or text HELP or visit our website at https://www.lionheart.support/.

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7. Privacy Policy and Terms of Service
For detailed information regarding our data collection and privacy practices, please review our Privacy Policy at https://www.lionheart.support/privacy. Additionally, you may refer to our complete Terms of Service at https://www.lionheart.support/tandc.

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8. Limitation of Liability
To the fullest extent permitted by law, our treatment center shall not be liable for any direct, indirect, incidental, or consequential damages resulting from your participation in the SMS messaging service.

 

9. Additional Options:

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

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Standard Messaging Disclosures:

• Message and data rates may apply.

• You can opt out at any time by texting "STOP."

• Message frequency may vary​